The rapid development in the field of information technology makes the adoption of the latest information technology tools are a prerequisites for success and excellence to serve learning process and facilitate all administrative and academic tasks at higher education institutions to increase the level of outcomes and services quality which are provided by information technology affairs that has a clear impact in improving the performance for both individual and organizational. According to those facts, Al-Aqsa University had founded the unit of information technology to be the central facility for employing the modern technology among other university facilities, and in order to be the backbone for deploying and sustaining new technology. Based on the foregoing, Information Technology affairs aims at applying the latest tools of information and communication technology to raise the satisfaction level of the university's audience, and to streamline the transmission of information among the university facilities to support decision making through the development of infrastructure of information and communications technology. Also to develop software and provide appropriate applications which can be used effectively and efficiently to support the processes of learning and teaching, scientific research and innovation, and improving the quality of information technology services which is provided to the university's employees and the community, and increase technological awareness to contribute in the development of community.